| Safe
shopping guarantee: |
| We understand that security is
essential when buying online. That's why we have worked hard
to create one of the safest online shopping environments in
the industry. |
 |
Our checkout process is
100% secure. Your order information is encrypted and
transmitted through our secure SSL server
technology. |
|
ACTUAL manual
review of each and every order - no salesbots -
no automated processing. In case of doubt, we'll contact
you BEFORE charging your credit card. We want it to be
right the first time. |
|
We are very serious
about fraud cases. We take extra steps to carefully
validate all credit card information. Please rest assured
that we are protecting you from unauthorized charges. And
by minimizing fraud cases, we can also keep our prices
down. |
|
Guard against
identity theft - Only authorised personnel are
permitted to process your order and handle your personal
data. |
|
Packages arrive safely.
For shipment, we take an extra step to protect your packages
by using the eParcel of Australia Post exclusively. The eParcel of Australia Post tracking system protects your shipment from
being "hijacked". You can log in anytime, day
or night, to track your order in real time. |
|
|
Given that customers from all places would place orders at the same time, our stock level will change correspondingly form time to time. Hence, we have to check the stock level before arranging goods delivery. When any product item is out of stock, we have to arrange refund even though order and payment have been received. Customers' understanding of the practical constraint is highly appreciated.
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